The FestivalPass contract does not offer any mechanism for users to refund mistaken pass purchases or memorabilia redemptions.
All transactions are final, placing the burden on the organizer to resolve disputes off-chain.
Likelihood:
Occurs whenever users make unintentional purchases or redemptions.
User mistakes are common in large events or under stress.
Impact:
User dissatisfaction and support disputes.
Reputation damage for the festival if mistakes cannot be rectified easily.
Design and implement an on-chain refund or undo mechanism, or provide clear and automated off-chain refund policies.
The contest is live. Earn rewards by submitting a finding.
This is your time to appeal against judgements on your submissions.
Appeals are being carefully reviewed by our judges.